FAQ

Last updated: September 9, 2026

What products are offered?

Our store offers skincare, body care, lip care, sunscreen, eye care, and coordinated sets or bundles. Each product page supplies the item-specific details.

Is shipping free?

Any free-shipping eligibility and destination limits are shown at checkout.

When should an order arrive?

Routine processing takes about 1–2 business days, followed by an estimated 3–5 business days in transit. Carrier timing is not guaranteed.

Can I return or exchange an item if I change my mind?

Yes. Contact us within 30 days after delivery to request a mail return or exchange for a defective or non-defective item, including a wrong choice or change of preference. A non-defective return must be new and unused, with original packaging, labels, and accessories.

What does a return cost?

A free return label is included in the package. There is no restocking fee, and an authorized return is mailed back.

What if my order is damaged, defective, incomplete, or incorrect?

Send the order number, checkout email, description of the issue, and photographs or video of the item and packaging so we can review it.

How quickly is a refund processed?

We process an approved refund to the original payment method within 10 days; posting time can vary by financial institution.

Which payments are supported?

Credit and debit cards, together with any additional methods actually displayed at checkout, may be used. Availability can vary by device or region.

How do I contact you?

Use the email, mailing address, or phone number below and include the order number when the question concerns a purchase.

Are cookies used?

Necessary cookies support core functions. Depending on enabled services and consent choices, analytics or advertising measurement tools, including Google Ads or comparable services, may also be used.

Where are the complete terms?

The Shipping Policy, Refund Policy, Payment Policy, Privacy Policy, and Terms of Service pages provide the full details.

Contact

Email: reynoldsallen4098978@gmail.com
Mailing address: 445 S 4th St, Louisville, Kentucky, 40202, US
Phone: 364-362-3484