Shipping Policy

Last updated: September 9, 2026

This policy covers orders placed through this website for delivery to an address supported at checkout.

Timing and delivery

We normally prepare an order in about 1–2 business days. After the parcel is handed to the carrier, expected transit is 3–5 business days. These estimates are not guarantees; severe weather, holidays, carrier interruptions, address questions, or other events outside our control can add time.

Any complimentary-shipping offer is determined by the terms and destination shown at checkout. Customers must enter a complete address, a working email address, and a reachable phone number. Tracking updates are sent when they become available, although carrier scans may take time to appear.

Problems with a shipment

If tracking stalls, a parcel appears lost, or the carrier marks an order delivered that cannot be found, contact us with the order number, checkout email, delivery address, and tracking number. We may ask the carrier to investigate. For a damaged parcel, keep the item and packaging and send clear photos or video.

Some destinations, products, or address types may be unavailable because of carrier or legal restrictions. We will explain any known limitation before fulfillment or contact the customer if an order cannot be shipped.

Contact

Email: reynoldsallen4098978@gmail.com
Mailing address: 445 S 4th St, Louisville, Kentucky, 40202, US
Phone: 364-362-3484